about me

My writing, design and research focus on product, service, and interaction design for connected products and services

I have taught user experience research and tangible interaction design at the University of California, Berkeley and site-specific art practice at the San Francisco Art Institute. As well, I have worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo! I speak widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. I have a masters degree in interaction design from the Interactive Telecommunications Program at New York University, and a BA cum laude in art from Yale University. I received my PhD from the School of Information at the University of California, Berkeley in fall 2013. During graduate school, my scholarly research on interaction design practice has been supported by a National Science Foundation Graduate Fellowship and an Intel PhD Fellowship. I am a co-author of the widely used design research handbook, Observing the User Experience, published by Morgan Kaufmann, and Designing Connected Products, from O’Reilly Media.

Currently, I am a design researcher and UX strategist at 18F, a design group within the General Services Administration.