Studying interaction design and invention processes
I use in-depth research to describe the design of new interactions and technologies, not only in theory but in practice. By gaining a better empirical understanding of design teams and design stakeholders, we can help educators work with students, tool makers improve design tools, and professionals extend their own practices of creation and communication.
Download the dissertation (PDF)
Opinion Space will harness the power of connection technologies to provide a unique forum for international dialogue. This is…an opportunity to extend our engagement beyond the halls of government directly to the people of the world.
U.S. Secretary of State Hillary Clinton 2010
Opinion Space is an online platform designed to promote more nuanced dialogue and surface insightful ideas. It asks participants to vote on a series of questions, then asks them to contribute a comment.
Instead of representing comments in a long list, it places them as dots within a three-dimensional space. The location of the dots is derived from participants’ votes using collaborative filtering and multidimensional visualization techniques. The resulting “map” highlights overall patterns and insightful individuals that might otherwise get lost in the crowd.
A version of Opinion Space is now in use at the US State Department as part of their public diplomacy initiative.
I was Opinion Space’s original interaction designer from 2009 to 2010, working on both the initial Berkeley prototype and then the version deployed for the US State Department.
Press about Opinion Space
- US Department of State Blog (Dipnote): http://blogs.state.gov/index.php/site/entry/opinionspace_global_digital_conversation
- US. Department of State Announcement: http://www.state.gov/r/pa/prs/ps/2010/03/138326.htm
- Harvard Journalism Lab: http://www.niemanlab.org/2010/03/global-opinions-visualized-the-state-departments-opinion-space/#more-13891
- Tech President Blog: http://techpresident.com/blog-entry/state-departments-brand-new-opinion-driven-global-data-visualization-thingy
- CBS News: http://www.cbsnews.com/video/watch/?id=6307886n&tag=api
- UK Guardian: http://www.guardian.co.uk/commentisfree/cifamerica/2010/mar/18/opinion-space-state-department
- Government Technology Times: http://www.govtech.com/gt/articles/750825
- Bay Citizen: http://www.baycitizen.org/columns/brainstorm/civility-algorithm/
- ICT4Peace: http://ict4peace.wordpress.com/2010/03/16/opinion-space-a-compelling-new-initiative-from-us-state-department/
- Wired News: http://www.wired.com/epicenter/2009/04/new-tool-shows/
- SF Chronicle: http://www.sfgate.com/cgi-bin/blogs/techchron/detail?blogid=19&entry_id=38849
- Fast Company: http://www.fastcompany.com/1586879/us-state-department-cozies-up-to-social-media-and-infographics
- Network World: http://www.networkworld.com/community/node/59390
Intel Mobile Clinical Assistant
I was the lead user experience researcher for Intel’s Mobile Clinical Assistant, the first tablet designed and engineered specifically for clinical use. The MCA won an IDSA/Businessweek IDEA award in 2007. Versions of the MCA are manufactured by Motion, Philips, Panasonic, Advantech, and others.
What Intel has to say about the MCA
Seeing fit: tracking and visualizing fitness data
About the project
Fall 2003, SITEspecific: wireless networks and urban art practice
SITEspecific: wireless networks and urban art practice
Taught with Ali Sant.