Online dating: Matching, meeting, and mapping

About the project

Interviews with online daters on behalf of Yahoo! Personals identified service design opportunities for helping daters move from online interactions to first dates. The result: MapChat, which combines local listings, chat, and maps. MapChat was deployed in beta through Yahoo! Labs in 2008, and resulted in a patent. I led experience research on the project, visualized the results as experience models, and created initial interaction and visual design specifications.
  • Interviews with online daters
  • Visualizing research findings: the cycle of matching, meeting, and moving on.
  • Visualizing research findings: intensities of travel and commitment
  • Initial design specifications

Opinion Space

Opinion Space will harness the power of connection technologies to provide a unique forum for international dialogue. This is…an opportunity to extend our engagement beyond the halls of government directly to the people of the world.

U.S. Secretary of State Hillary Clinton 2010

Opinion Space is an online platform designed to promote more nuanced dialogue and surface insightful ideas. It asks participants to vote on a series of questions, then asks them to contribute a comment.

Instead of representing comments in a long list, it places them as dots within a three-dimensional space. The location of the dots is derived from participants’ votes using collaborative filtering and multidimensional visualization techniques. The resulting “map” highlights overall patterns and insightful individuals that might otherwise get lost in the crowd.

Opinion Space 2.0_1273266781465

A version of Opinion Space is now in use at the US State Department as part of their public diplomacy initiative.

I was Opinion Space’s original interaction designer from 2009 to 2010, working on both the initial Berkeley prototype and then the version deployed for the US State Department.

Press about Opinion Space

  • US Department of State Blog (Dipnote): http://blogs.state.gov/index.php/site/entry/opinionspace_global_digital_conversation
  • US. Department of State Announcement: http://www.state.gov/r/pa/prs/ps/2010/03/138326.htm
  • Harvard Journalism Lab: http://www.niemanlab.org/2010/03/global-opinions-visualized-the-state-departments-opinion-space/#more-13891
  • Tech President Blog: http://techpresident.com/blog-entry/state-departments-brand-new-opinion-driven-global-data-visualization-thingy
  • CBS News: http://www.cbsnews.com/video/watch/?id=6307886n&tag=api
  • UK Guardian: http://www.guardian.co.uk/commentisfree/cifamerica/2010/mar/18/opinion-space-state-department
  • Government Technology Times: http://www.govtech.com/gt/articles/750825
  • Bay Citizen: http://www.baycitizen.org/columns/brainstorm/civility-algorithm/
  • ICT4Peace: http://ict4peace.wordpress.com/2010/03/16/opinion-space-a-compelling-new-initiative-from-us-state-department/
  • Wired News: http://www.wired.com/epicenter/2009/04/new-tool-shows/
  • SF Chronicle: http://www.sfgate.com/cgi-bin/blogs/techchron/detail?blogid=19&entry_id=38849
  • Fast Company: http://www.fastcompany.com/1586879/us-state-department-cozies-up-to-social-media-and-infographics
  • Network World: http://www.networkworld.com/community/node/59390

Seeing fit: tracking and visualizing fitness data

About the project

This 2005 research project for Intel's User-Centered Design group investigated how new devices – wearable and otherwise – might help promote physical activity. Instead of helping extremely active people optimize their training, or extremely sedentary people cope with health problems, it instead targeted the vast majority of Americans: those who could "use a little more exercise."