“Human-centered design is an approach to innovation in which user research drives design decisions by providing an understanding of end users. In practice, different people, teams, or even companies manage each step of the design process, making communication of user research results a critical activity. Based on an empirical study of...
I’m teaching the School of Information’s UX research class in spring 2013. Syllabus here.
Churchill, E. and Goodman, E. 2008. (In)visible partners: people, algorithms, and business models in online dating. In Proc. Ethnographic Praxis in Industry Conference ’08. Wiley-Blackwell.
Goodman, E. and Churchill, E. 2007. After the Match: Mobility and First Dates. In Proc. DUX ’07. Article 23.