UX research
Communicating Actionable User Research

Communicating Actionable User Research

            “Human-centered design is an approach to innovation in which user research drives design decisions by providing an understanding of end users. In practice, different people, teams, or even companies manage each step of the design process, making communication of user research results a critical activity.  Based on an empirical study of...
Spring 2013: Design Research at UC Berkeley

Spring 2013: Design Research at UC Berkeley

I’m teaching the School of Information’s UX research class in spring 2013. Syllabus here.
Observing the User Experience, 2nd edition

Observing the User Experience, 2nd edition

(In)visible partners: people, algorithms, and business models in online dating

(In)visible partners: people, algorithms, and business models in online dating

Churchill, E. and Goodman, E. 2008. (In)visible partners: people, algorithms, and business models in online dating. In Proc. Ethnographic Praxis in Industry Conference ’08. Wiley-Blackwell.

After the Match: Mobility and First Dates

Goodman, E. and Churchill, E. 2007. After the Match: Mobility and First Dates. In Proc. DUX ’07. Article 23.