links for 2010-04-24

"We are developing tools that apply findings from the fields of cognitive psychology and behavioral economics to the design process. These tools provide a head start on framing research as well as developing new strategies for solving user problems."

"But what if we did take a single step further out? What if we imagined that the citizen-responsiveness system we’ve designed lives in a dense mesh of active, communicating public objects? Then the framework we’ve already deployed becomes something very different. To use another metaphor from the world of information technology, it begins to look a whole lot like an operating system for cities."